Getting started

You can be walking your first survey within a minute of launching ARRF — no account, no login, and no hardware required, because a fresh install opens in a built-in simulated survey.

1. Install and launch

Install ARRF from the App Store and open it. There is no sign-up and no account — the app is ready the moment it launches.

On first launch ARRF asks one question: “What are you using ARRF for?”

Choice	Defaults it sets
Home — “Checking my own Wi-Fi. Plain answers: can I call, is it fast, where is it weak.”	Cubes coloured by call quality, no letter grade, plain-language labels, RUCKUS tools folded away.
Professional — “Surveying for a client or a site. Letter grade, RF detail and methodology up front.”	Cubes coloured by signal, letter grade shown, technical labels, RUCKUS tools open.

It only sets defaults: every feature stays available. Skip (or swiping the sheet away) picks Home. Change it any time under Settings → Using ARRF for.

On a fresh install the survey source defaults to Demo (simulated), so you can explore the full AR experience before measuring a real network. See Try it with no hardware.

2. Grant permissions

ARRF asks for access the first time each feature needs it:

Permission	Why ARRF needs it
Camera	To place Wi-Fi measurements in augmented reality — the AR survey view is the camera feed — and, on iPhones with LiDAR, to scan the room for the floor plan.
Local Network	To time round trips to your router, and, with the RUCKUS pack, to talk to your access points over SSH (and TFTP for packet captures).
Location (While Using)	iOS only reveals the Wi-Fi network name and access-point address (BSSID) to apps with location access. ARRF uses it to note which access point served each measurement; your location itself is never recorded.
Motion & Fitness	For Identify My Phone, which matches your wave motion against the signal the AP hears.

If you decline camera access the AR survey can’t run — you can re-enable it later in iOS Settings → ARRF. Declining Location still lets a survey run, but cubes won’t record which AP served them or show roams.

3. Run your first survey (the demo)

1. Open the Survey tab. On a fresh install the source is already Demo.

2. Tap Start Survey. The demo is always free — no trial needed.

3. Read the “How to run a survey” card — a full-screen cover that appears the first time. In the demo it explains: “Just walk around your space. This demo simulates one Wi-Fi AP near your starting point — signal fades as you move away — and drops a cube automatically as you go. Tap Stop Survey when you’re finished to see your report.” Tap Start walking.

4. Walk. Move the iPhone slowly around the room. Coloured cubes drop automatically as you go — the demo is hands-free.

5. Tap Stop Survey when you’re done. If the walk has at least three points, the Results grade screen opens automatically; the survey is also saved to the History tab.

That’s the whole loop: Start → walk → Stop → Results. A real survey works exactly the same way once you pick a real source.

The survey-help card

The “How to run a survey” card shows on each survey’s first appearance until you tick Don’t show this again (or turn off Show survey instructions in Settings → Survey & capture). It’s a full-screen cover, so the Stop and Capture buttons are only reachable after you dismiss it.

4. Survey a real network

When you’re ready to survey your own network, tap the Where card in the Survey lobby. The Survey source sheet lists:

Source	What it does
Any Wi-Fi	The phone measures latency, loss, speed and call quality on whatever Wi-Fi it’s joined. No AP access needed. Shown while Experience tests (beta) is on (the default).
Demo	The simulated walk.
RUCKUS One venues	Under Integrations · RUCKUS, once a RUCKUS One account is connected.
RUCKUS APs by IP	Under Integrations · RUCKUS: fixed AP IPs over SSH, no RUCKUS One needed.

The moment you choose a real source, ARRF switches off the demo and remembers your choice. Starting a real survey needs the free trial or the unlock; the first one that uses internet tests also shows a one-time Internet tests sheet.

• Surveying any Wi-Fi network — the default, vendor-neutral survey.
• Connecting to your RUCKUS APs — RUCKUS pack: manual IPs, passwords, and the target SSID.
• Setting up a RUCKUS One account — RUCKUS pack: import venues and fetch AP passwords automatically.

Next steps

Surveying any Wi-Fi network Move off the demo — survey your own Wi-Fi with no AP login.

Running a survey Capture modes, the AR HUD, and the full Start-to-Results lifecycle.

Free trial and unlock What the trial covers and what always stays free.

Results and the survey grade How a walk becomes a letter grade and a weak-spot list.

Stuck? Contact support.