What is StrandCalls?
StrandCalls is an AI voice receptionist for contractors. You forward your business line to your StrandCalls number, and the AI answers with your business name, handles the conversation, books the job on your calendar, and texts the customer a confirmation. You get a transcript, a summary, and the appointment.
It is built for trades where the phone is the front door — plumbing, electrical, HVAC, roofing, handyman, pest control, auto repair, property management, and similar appointment-by-phone businesses.
How it works
Section titled “How it works”- Calls forward to your StrandCalls number when you can’t pick up (or all the time — your choice).
- The AI answers with your greeting, in your business’s voice. It answers questions, checks your real availability, and books the appointment.
- You get the details — the appointment lands on your calendar, the customer gets a confirmation text, and the call shows up in your dashboard with a recording, transcript, and summary.
Setup takes about two minutes: fill in your business profile, set a greeting, and forward your calls. See Getting started.
What it does on a call
Section titled “What it does on a call”| Books appointments | Checks real availability against your hours, existing jobs, and time blocks — never double-books |
| Quotes prices | Reads back prices from your service catalog. The AI is never allowed to invent a number |
| Takes deposits | Texts a payment link mid-call and holds the slot until it’s paid |
| Collects photos | Asks the caller to text a picture of the job; it lands on the caller’s record |
| Handles emergencies | Runs your trade’s safety script, then pages you by text with an accept / pass / ETA loop |
| Takes messages | When it can’t help, it captures the details and gets them to you rather than guessing |
What you get outside the call
Section titled “What you get outside the call”- A dashboard — calls, transcripts, appointments, calendar, caller history, analytics, and billing. See the dashboard tour.
- Texts that keep working — missed-call text-back, a 7am morning briefing, appointment reminders, and review requests.
- An owner assistant — call your own business and ask “what happened today?”, block time, or cancel a job by voice.
Pricing in one line
Section titled “Pricing in one line”$149/mo flat, unlimited inbound calls. Answering is never metered — no minute buckets, no overage bills, no per-booking success fees. See Plans and billing for what’s included at each tier.
Where to go next
Section titled “Where to go next”- New customer? Start with Getting started.
- Already live and tuning the AI? See Receptionist settings.
- Something not working? Try Troubleshooting.