# StrandCalls

> AI voice receptionist for contractors: answers business calls and texts on a Twilio number, books jobs into Google Calendar, and escalates emergencies to the owner. Includes a web dashboard, a customer appointment portal, outbound reminder and campaign calls, and Stripe billing.

All of these pages as one Markdown file: https://docs.neuralconfig.com/strandcalls/llms-full.txt
Support: https://support.neuralconfig.com/strandcalls

## Pages

- [What is StrandCalls?](https://docs.neuralconfig.com/strandcalls/): StrandCalls is an AI voice receptionist for contractors — it answers your business calls and texts 24/7, books jobs on your calendar, and sends you the details.
- [Getting started](https://docs.neuralconfig.com/strandcalls/setup/getting-started/): Sign up for StrandCalls, complete the setup checklist, forward your business line, and make a test call.
- [Dashboard tour](https://docs.neuralconfig.com/strandcalls/setup/dashboard/): What each section of the StrandCalls dashboard shows — Overview, Calls, Appointments, Calendar, Callers, Dispatches, Recurring, Campaigns, Analytics, and Billing.
- [Receptionist settings](https://docs.neuralconfig.com/strandcalls/setup/receptionist-settings/): Configure how your StrandCalls AI receptionist sounds and behaves — greeting, voice, custom instructions, business profile, and hours.
- [Scheduling and availability](https://docs.neuralconfig.com/strandcalls/calls/scheduling/): How StrandCalls decides which appointment times to offer — business hours, time blocks, job durations, zone days, Google Calendar sync, and reminders.
- [Services and quoting](https://docs.neuralconfig.com/strandcalls/calls/services-and-quoting/): Build the StrandCalls service catalog so the AI can quote your real prices — quote policies, durations, intake questions, upsells, and don't-offer rules.
- [Deposits](https://docs.neuralconfig.com/strandcalls/calls/deposits/): Collect a deposit by text mid-call — how the slot hold works, what happens when it expires, and how to configure amounts and refund policy in StrandCalls.
- [Texts and notifications](https://docs.neuralconfig.com/strandcalls/calls/messaging/): The SMS StrandCalls sends — confirmations, missed-call text-back, the 7am morning briefing, weekly digest, review requests, photo intake, and A2P registration.
- [Texting consent and opt-outs](https://docs.neuralconfig.com/strandcalls/calls/consent-and-opt-outs/): How StrandCalls captures consent to text a caller, the separate marketing opt-in, and what STOP does — including why it also stops confirmations and reminders.
- [Transfers and contacts](https://docs.neuralconfig.com/strandcalls/calls/transfers/): Hand a live caller to a real person — how to add contacts, pick a transfer target, what the person who answers hears, and what happens when nobody picks up.
- [Emergency dispatch](https://docs.neuralconfig.com/strandcalls/safety/emergency-dispatch/): How StrandCalls handles urgent calls — the alert-and-acknowledge default, the optional text-back dispatch loop, reply keywords, minimum call-out charges, and location pins.
- [Safety and escalation](https://docs.neuralconfig.com/strandcalls/safety/safety-and-escalation/): The guardrails that keep the StrandCalls AI honest — per-trade safety scripts, the escalation guarantee, owner-verified fact sheets, and what the AI will never do.
- [Campaigns and membership plans](https://docs.neuralconfig.com/strandcalls/account/campaigns-and-plans/): Run outbound texts and calls from StrandCalls — who is eligible to receive one, send caps and quiet hours — and offer membership plan tiers the AI recognizes on calls.
- [Plans and billing](https://docs.neuralconfig.com/strandcalls/account/billing/): StrandCalls pricing — the $149/mo flat unlimited plan, the Growth tier that unlocks recurring-revenue features, what is never metered, and second business lines.
- [Owner assistant](https://docs.neuralconfig.com/strandcalls/owner-assistant/): Call your own StrandCalls number and the AI becomes your assistant — daily recap, schedule changes, blocking time, marking yourself out, and cancelling jobs by voice.
- [Troubleshooting](https://docs.neuralconfig.com/strandcalls/troubleshooting/): Fixes for common StrandCalls problems — calls not reaching the AI, texts not arriving, wrong times offered, the AI refusing to quote, and missed emergency dispatches.