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Webhooks and analytics

The Webhooks feature turns R1-MCP into an event sink for your RUCKUS One tenant, and adds a set of analytics tools that answer questions the REST API alone can’t.

Enable it under Features in the dashboard.

get_webhook_receiver returns the URL to configure as a webhook destination in RUCKUS One. Once events start flowing, they’re normalized and stored, and the analytics tools have something to work with.

The analytics are only as good as the event history you’ve collected — a receiver configured five minutes ago can’t tell you about last month.

list_incidents, get_incident, correlate_incident — the incident feed, and correlation across incidents to find a common cause rather than a list of symptoms.

The Network health check (incidents) prompt runs a full assessment from this data.

list_clients, diagnose_client, get_client_profile — client inventory, per-client diagnosis, and profile history.

The Client deep-dive troubleshooting report prompt assembles everything known about one MAC into a single report.

detect_anomalies plus the Hunt infrastructure anomalies prompt — looks for infrastructure behaving unlike itself, rather than tripping a fixed threshold.

list_admin_audit, get_change_chain — who changed what, when, and what followed from it. The Admin / change audit trail prompt packages this.

When a network “just started” misbehaving, the change chain is usually the fastest path to the answer.

roam_matrix, get_client_roams, find_ping_pong_clients — the roaming picture across your APs, including clients bouncing between two APs, which is one of the most common invisible causes of a bad wireless experience.

query_events, get_event_counts, get_notifications, get_ap_health, webhook_event_summary, list_webhook_events, get_webhook_event — the raw event layer underneath the analytics, when you need to look yourself.

Watches are for problems you can trigger but not predict:

  • watch_client, watch_ap, watch_incidents — arm a watch, with a TTL.
  • list_watches, clear_watch — see and cancel what’s armed.

The workflow is the Live reproduce-and-catch (watch & capture) prompt: arm a watch on the client or AP, go reproduce the fault, and come back to exactly the events that happened during the window — instead of scrolling a firehose hoping to spot it.

This is the single best reason to enable the webhooks feature.

  • Features — enabling this and the other flags
  • Prompts — the guided versions of these workflows