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Delete your account

You can delete your CP Word List account yourself from the dashboard’s Account page. Deletion takes effect immediately and cannot be undone: your Cloudpath configuration, stored credentials, activity log and sessions are removed, and only the record of which Terms and Privacy versions you accepted is kept.

  1. Open the Account page. Sign in at https://wordlist.lanpulse.com/dashboard/login and choose Account in the dashboard sidebar.

  2. Type your account’s email address into the confirmation box, exactly as the page shows it. Letter case and surrounding spaces don’t matter.

  3. Click Delete my account. You’re signed out and returned to the sign-in page, which shows “Your account has been deleted.”

If the text you typed doesn’t match, nothing is deleted and the page says “That doesn’t match. Type your account’s email address exactly to confirm.”

Everything below goes at once, in a single step:

DataWhat happens
Cloudpath FQDN, API username and password, SSID nameRemoved
Shared SecretReplaced with a new random value nobody is shown, and the account is disabled — so any Cloudpath workflow still calling the webhook gets 401
Activity logDeleted
Cached old-to-new passphrase mappingsDeleted
Sign-in sessionsDeleted — you’re signed out on every browser
Unfinished Google sign-insDeleted
Your email address, Google account ID and display nameRemoved from the account record

Your terms acceptance records — which Terms and Privacy versions you accepted, when, and the IP address and browser user agent at the time — are kept as the legal record of consent. The account record they point at stays behind with no email, Google account ID, credentials or configuration in it.

Feedback sent through the public form at https://wordlist.lanpulse.com/feedback isn’t linked to your account, so deleting the account doesn’t remove it. It’s deleted automatically after 90 days — see Security controls for every retention period.

Before you delete: take the steps out of Cloudpath

Section titled “Before you delete: take the steps out of Cloudpath”

Remove the two CP Word List steps from your Cloudpath enrollment workflow first. After deletion, the notification step’s call is rejected with 401, so passphrases are no longer changed, and the display snippet waits up to 15 seconds before falling back to the original Cloudpath passphrase. That passphrase still works, but every enrollment sees the delay until the steps are removed. See Add the enrollment workflow steps for which steps those are.

Signing in again with the same Google account creates a new, empty account. You accept the Terms and Privacy Policy again, re-enter your Cloudpath settings, and get a new Tenant ID and Shared Secret — so both workflow steps need the new values pasted in, including the display snippet, which carries the Tenant ID. Nothing from the deleted account carries over.

An admin can also delete an account from the admin console; the effect is the same.